FAQ
- What is the best way to order? Go to our on-line ordering website to order in advance for pickup or delivery!
- How far in advance do I need to order? As soon as possible but 48 hours at the very latest. We can sometimes accommodate last minute requests as we always have a few cakes on standby but your flavors and design options will obviously be very limited.
- How do I store my cakes and cupcakes? All cupcakes and cakes must be stored at room temperature in airtight tupperwares unless they are frosted with cream cheese icing (Carrot and Hummingbird Cakes), in which case they must be refrigerated. Cheesecakes must also be refrigerated
- Do we make wedding cakes? Yes we do. Please refer to the “Wedding” section of the website for more details
- Do we deliver? Yes we do but for an additional charge. Please refer to the “Delivery” section of the website for more details on pricing and formalities.
- Do we rent out the upstairs space for private events? Yes we do. Please refer to the “Private Events Rental” section of the website for more details.
- How long will my cupcakes and cake stay fresh? If left at room temperature (for non-cream cheese desserts) and in airtight tupperwares, your desserts will keep for up to 2 to 3 days.
- Do we make vegan or low fat desserts? Yes we offer vegan desserts but not low fat desserts.
- Do we make gluten-free desserts? Yes, we offer gluten free carrot cake cupcakes and large cakes as well as our very delicious Flourless Chocolate Torte.
- Which of your desserts contain nuts? Please refer to the menu in our “Menu” section of the website and you’ll notice an asterix symbol next to each dessert that contains nuts.
- Do you need to pre-order cupcakes? If ordering more than a dozen, then yes we require that you call in advance to pre-order.
- Can we customize our cookies? All our cookies come in one shape and cannot be piped on.
- Do we cater? We cater in the sense that we are ready to accommodate any of your bigger events by way of our desserts and can obviously deliver them as well but don't display or provide serving platters and such. We do rent a cupcake tower should you wish to display your cupcakes on it and that accommodates up to 4 dozen cupcakes.
- Do we make gender reveal cakes and cupcakes? Absolutely. Go to our on-line ordering website to order them!
- Do our flavors change? Yes every season just about there will be a different cupcake flavor and different pie flavor. The layered cakes are pretty consistent year round.
- Do we bake it all on-site? Yes! The magic happens in our kitchen on The Cakeroom premise, hence the delicious aroma you will inevitably smell upon entering.